Privacy Policy

Last updated: March 30, 2025

Introduction

At GREEN, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include:

  • Name and contact data (such as your email address, phone number, and address)
  • Credentials (such as passwords and security questions)
  • Payment data (such as credit card information)
  • Property information (such as location, size, and features)
  • Communication preferences

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Process your transactions
  • Send you emails
  • Find and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Third-Party Services

We may use third-party service providers to help us operate our website, such as:

  • Analytics services (e.g., Google Analytics)
  • Payment processors
  • Customer relationship management systems
  • Email marketing services
  • Hosting services

These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: lasheen@the-gr.com
  • By phone: 01288882883
  • By mail: GREEN Luxury Property Management, 21 - Abbas El Akkad, Nasr City, Cairo, Egypt